Google Rating
4.3
Harvey Norman Lighting
4.3
reviews4u2do Reviewer
09:21 09 Nov 25
I had the pleasure of working with Kayla at the HNL team to fit out our new house build.With her interior design background, she was really able to imagine how everything would come together, willing to work with your ideas and also add her own experience and eye for detail into the conversation.The pricing was super competitive, and was willing to match and source other suppliers when she couldn't find exactly the right product in the HNL catalog.Had a couple of hiccups with delivery (light bulbs can break), but jumped onto it straight away replaced no questions asked.The sputnik chandelier a real feature and the loving the kitchen island pendantsHighly recommend the HNL team and don't forget to ask for Kayla.
Amy Gintowt
06:31 10 Oct 25
Best customer service. Staff were friendly and extremely helpful. We had an issue with our fan and rather than taking our money on a new fan they assisted us with fixing our current one at no cost. This was also 20 minutes before close on a Friday afternoon. Great work 👏
Sue Henderson
07:41 09 Aug 25
A big shout out to Brendon/Brandon from the Penrith store. He helped me with a problem I’ve had with globes that were no longer available for my light fitting. With patience he asked questions and came up with a great solution which now means I don’t have to replace the light fitting. Thank you. Go Panthers 😊
JULIA KHALED
08:28 14 Jun 25
Highly recommend this store!Specially Brandon who is so helpful , reliable . Had great experience with his customer service Price are reasonable too.
Brigitte Bucek
02:59 12 Apr 25
Purchased bathroom vanity lights and fan at a great price! Wonderful help and advice from Kayla who assisted us in selecting exactly what we needed. Kayla is friendly, professional and very knowledgeable and we had a great shopping experience! Highly recommend this store!!
Katie Kora
05:56 26 Nov 24
Anthony and Kayla provide outstanding customer service! They are very knowledgeable and attentive in helping me choose the ideal ceiling fan for this summer. I truly appreciate their help. They are an asset to the company. I will definitely be back :D
Rachelle Gosnell
00:22 04 Aug 24
Got all my chandeliers here for my whole house on sale, great prices, they included all the bulbs, return for replacement LED bulbs and things since. Good range of lighting.
Cecilia Chu
01:30 25 Jan 24
Bethany was amazing. Was able to help me source what I need quickly and cost effectively. 5 stars!!!
Rob
01:13 11 Dec 23
Large selection of products, staff are also knowledgeable on products. When not using online wholesalers or I am needing good quality products in person then this is my go-to shop.
Lisa
11:05 17 Oct 23
Really impressed with the large range, competitive prices and fantastic service from Olivia, Bethany and Anthony.
Yip Pers
23:19 23 Aug 23
Rachel was wonderful and all the staff are great and very helpful in providing advice in helping us find what we need. Always the first choice when buying new lights.
Emma Louise
05:40 29 May 23
Excellent Service! I needed 5 Eglo Noosa fans, didnt want to purchase online, emailed the store as phone lines were down, Bethany was onto it! Thanks again ladies for making my trip from Hunter Valley well worth it
Cathy Haines
23:57 11 May 23
Fabulous service! Bethany went the extra mile to help us get what we wanted. Awesome!!
Bridget Behan
03:24 02 Feb 23
After receiving our delivery damaged after transit (mishandled by couriers), the team were clear in their communication, and I was able to pick up my product in store. Overall happy with the customer service here. Store has a wonderful array of options too.Thank you Harvey Norman Lighting :)
Lynette Thomas
03:58 19 Jan 23
Best lighting shop around best prices and best serviceBarry especially. I never bother going anywhere else 😁
Rosie Stevens
12:06 30 Dec 22
Once we explained what we were looking for, Rachel was very helpful & informative, giving us the pros & cons of the light fittings we were considering. Rachel even helped carry our purchases to the car.
Cheryl McCormack
01:30 29 Dec 22
Beth served us prior to Xmas and did an awesome job, and we had to go back with a faulty tornado lamp and Rachel did a wonderful job of helping us with a replacement lamp
Jules Hamilton
01:26 29 Dec 22
Excellent customer service and product knowledge. Thanks so much Rachel.
Diane Hughes
00:00 29 Dec 22
We had a great experience as always. Rachael was amazing. Helped us replace an existing outside light. Harvey Norman Lighting at Penrith is always our go to place for any sort of lighting. Thank you Rachael for your friendly and professional help.
DR 3510
10:24 28 Dec 22
Harvey Norman Lighting, well done!! From the time I walked into the store a very helpful staff member Beth approached the counter with a very welcoming professional manner, as I informed her of what I wanted to purchase - six Storm Airborne DC ceiling fans. Beth was more than helpful and gave me great advice and answered all my questions concisely about what would best suit my needs about the ceiling fans. Then moments later another staff member Rachel also approached the counter in the same welcoming professional manner, and also gave me some very knowledgeable input and offered the services of an electrician and some safety tips. This was my second time that I have had pleasure being served by Rachel. Then Rachel further assisted me by taking the fans to the car and help me with loading them as well. I will be doing business with Harvey Norman Lighting again and highly recommend.Many thanks again to Beth and Rachel
Louise Fairchild
09:23 20 Oct 22
Thanks for your help today Andrew. The fans are going to look amazing installed. Your service and product knowledge made it easy today.
R Roy
10:59 31 Jul 22
Amazing service I have received from ANDREW and all other staff members. I had an issue with my pendant light which I have bought 6 years ago, I just explained it to Andrew and he organized a replacement from the supplier strategy. he rang me multiple times to make sure I have enough information and that I am receiving the replacement. I LOVE Havey Norman Lighting in Penrith. Thank you. Rupam ROY and Nandita
Joseph Gullotta
22:17 16 May 22
I want to thank a Lady called Jess who helped me over the phone order an Outdoor Fan for my new Pergola, which will need to be installed in a few days. I needed the fan delivered on time for the installer. Jess answered my many questions and rang the supplier to get the correct answers. She got back to me quickly, which made the process less stressful. Once I please the order, the supplier informed Jess the product was out of stock, but the computer said it was in stock. Again, Jess helped out with possible options to help me out of the situation. I place the order in a different colour but am still happy with the outcome. Thank you to Jess for her outstanding customer service, which is hard to find these days. Thank You, Jess.I guess the only thing I would further question was why wasn't the computer up to date with the correct stock level, but this was not something Jess controls. An area of improvement for Harvey Norman Lighting. Harvey Norman Lighting should get a 4 star rating, but Jess got a 5 for Customer Service so it is a 5.
Darren Christian
05:31 18 Jan 22
5 Stars to Ciara for putting up with our dithering about and indecisiveness. She was friendly and warm and very helpful. We love our new lamp and highly recommend the store for its range and competitive pricing.
Sharon Russell
07:43 05 Apr 21
Took my dad to get a Fluro tube that we couldn’t find anywhere else. The staff were so helpful and organized to order it in and also deliver it to him. Definitely recommend this place.
colin whitechurch
03:27 24 Apr 20
after wandering undecided, a lovely young lady offered assistance. Found the perfect floor lamp. Thank so much Karen, we'll be back.
Brett Meikle
06:42 21 Apr 20
We had a fantastic experience as all dealings where done over the phone with Karen. We looked online and found what we where looking for. Karen was excellent very helpful professional and nothing was a problem sent us photos and all our questions. Payed over the phone and product was here within 2 days. Would highly recommend the team at Harvey Norman lighting 5 stars.ThankuBrett & Dee
Michael O'Toole
05:25 06 Jul 19
Very knowledgeable fairly priced lots to choose from too eager to help.
JULIE POWERS
07:25 27 Jun 19
This store are the awesome they are patient and follow through offering a high level of customer service. Special thanks to the lady who initiated our first sale and to Andrew who patiently allowed me to then change my original choice and phoned me to advice of it's arrival into their store. Well done team! This is my second review for this great store. Thank you to Ciara for her great customer service. also to Karen & Brendan today. this is a great crew and why we simply return to '"Harvey Norman"
Bubathi Raghavan
06:18 19 Jan 19
I wanted to buy 4 ceiling fans. Checked some shops in & around Blacktown and finally ended up here. The shop offered a reat range of leading brands with professional service. Anthony, the salesperson patiently explained about the various brands, features and price. I picked up the fans from the readily available stock with some good discount.
Paul Wilson
10:03 08 Dec 18
Bought these led lights for my ceiling fans with light. These are very good and will be more reliable than the old halogen type.
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