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Lusion

Google Rating

4.3

Based on 105 reviews

Harvey Norman Lighting

4.3

Brigitte Bucek

02:59 12 Apr 25

Purchased bathroom vanity lights and fan at a great price! Wonderful help and advice from Kayla who assisted us in selecting exactly what we needed. Kayla is friendly, professional and very knowledgeable and we had a great shopping experience! Highly recommend this store!!

David McDonald

01:37 19 Jan 25

Nick Allan

23:27 13 Dec 24

Excellent customer service and great price on ceiling fans.

cenan metti

15:07 04 Dec 24

Katie Kora

05:56 26 Nov 24

Anthony and Kayla provide outstanding customer service! They are very knowledgeable and attentive in helping me choose the ideal ceiling fan for this summer. I truly appreciate their help. They are an asset to the company. I will definitely be back :D

JP Sharon Tenorio

23:32 06 Aug 24

Rachelle Gosnell

00:22 04 Aug 24

Got all my chandeliers here for my whole house on sale, great prices, they included all the bulbs, return for replacement LED bulbs and things since. Good range of lighting.

Natan Nadas

11:35 17 Jun 24

Great store and just enormous

Payam Mogharrebin

03:14 19 May 24

Very friendly, helpful and strong customer serviceThank you guys

Cecilia Chu

01:30 25 Jan 24

Bethany was amazing. Was able to help me source what I need quickly and cost effectively. 5 stars!!!

Rob

01:13 11 Dec 23

Large selection of products, staff are also knowledgeable on products. When not using online wholesalers or I am needing good quality products in person then this is my go-to shop.

Lisa

11:05 17 Oct 23

Really impressed with the large range, competitive prices and fantastic service from Olivia, Bethany and Anthony.

Yip Pers

23:19 23 Aug 23

Rachel was wonderful and all the staff are great and very helpful in providing advice in helping us find what we need. Always the first choice when buying new lights.

Emma Louise

05:40 29 May 23

Excellent Service! I needed 5 Eglo Noosa fans, didnt want to purchase online, emailed the store as phone lines were down, Bethany was onto it! Thanks again ladies for making my trip from Hunter Valley well worth it

Kane Sanders

01:51 20 May 23

Cathy Haines

23:57 11 May 23

Fabulous service! Bethany went the extra mile to help us get what we wanted. Awesome!!

Bridget Behan

03:24 02 Feb 23

After receiving our delivery damaged after transit (mishandled by couriers), the team were clear in their communication, and I was able to pick up my product in store. Overall happy with the customer service here. Store has a wonderful array of options too.Thank you Harvey Norman Lighting :)

Lynette Thomas

03:58 19 Jan 23

Best lighting shop around best prices and best serviceBarry especially. I never bother going anywhere else 😁

Rosie Stevens

12:06 30 Dec 22

Once we explained what we were looking for, Rachel was very helpful & informative, giving us the pros & cons of the light fittings we were considering. Rachel even helped carry our purchases to the car.

Cheryl McCormack

01:30 29 Dec 22

Beth served us prior to Xmas and did an awesome job, and we had to go back with a faulty tornado lamp and Rachel did a wonderful job of helping us with a replacement lamp

Jules Hamilton

01:26 29 Dec 22

Excellent customer service and product knowledge. Thanks so much Rachel.

Diane Hughes

00:00 29 Dec 22

We had a great experience as always. Rachael was amazing. Helped us replace an existing outside light. Harvey Norman Lighting at Penrith is always our go to place for any sort of lighting. Thank you Rachael for your friendly and professional help.

DR 3510

10:24 28 Dec 22

Harvey Norman Lighting, well done!! From the time I walked into the store a very helpful staff member Beth approached the counter with a very welcoming professional manner, as I informed her of what I wanted to purchase - six Storm Airborne DC ceiling fans. Beth was more than helpful and gave me great advice and answered all my questions concisely about what would best suit my needs about the ceiling fans. Then moments later another staff member Rachel also approached the counter in the same welcoming professional manner, and also gave me some very knowledgeable input and offered the services of an electrician and some safety tips. This was my second time that I have had pleasure being served by Rachel. Then Rachel further assisted me by taking the fans to the car and help me with loading them as well. I will be doing business with Harvey Norman Lighting again and highly recommend.Many thanks again to Beth and Rachel

Dave Schultze

02:36 25 Oct 22

Fantastic customer service! price and product also great.

Louise Fairchild

09:23 20 Oct 22

Thanks for your help today Andrew. The fans are going to look amazing installed. Your service and product knowledge made it easy today.

Roy Rupam

10:59 31 Jul 22

Amazing service I have received from ANDREW and all other staff members. I had an issue with my pendant light which I have bought 6 years ago, I just explained it to Andrew and he organized a replacement from the supplier strategy. he rang me multiple times to make sure I have enough information and that I am receiving the replacement. I LOVE Havey Norman Lighting in Penrith. Thank you. Rupam ROY and Nandita

Diane Brown

12:57 22 Jun 22

Joseph Gullotta

22:17 16 May 22

I want to thank a Lady called Jess who helped me over the phone order an Outdoor Fan for my new Pergola, which will need to be installed in a few days. I needed the fan delivered on time for the installer. Jess answered my many questions and rang the supplier to get the correct answers. She got back to me quickly, which made the process less stressful. Once I please the order, the supplier informed Jess the product was out of stock, but the computer said it was in stock. Again, Jess helped out with possible options to help me out of the situation. I place the order in a different colour but am still happy with the outcome. Thank you to Jess for her outstanding customer service, which is hard to find these days. Thank You, Jess.I guess the only thing I would further question was why wasn't the computer up to date with the correct stock level, but this was not something Jess controls. An area of improvement for Harvey Norman Lighting. Harvey Norman Lighting should get a 4 star rating, but Jess got a 5 for Customer Service so it is a 5.

Arkan Al-khameesi

12:58 03 Apr 22

Darren Christian

05:31 18 Jan 22

5 Stars to Ciara for putting up with our dithering about and indecisiveness. She was friendly and warm and very helpful. We love our new lamp and highly recommend the store for its range and competitive pricing.

Rob McDonald

01:53 23 Oct 21

Keira’s customer service was 5 stars.

Andrew Donoghue

21:12 14 Sep 21

Helen Stubbings

21:24 24 Apr 21

Sharon Russell

07:43 05 Apr 21

Took my dad to get a Fluro tube that we couldn’t find anywhere else. The staff were so helpful and organized to order it in and also deliver it to him. Definitely recommend this place.

David Metcalfe

06:50 03 Apr 21

Top service negotiated a real good price, friendly helpfull staff

Chris Weir

10:52 06 Feb 21

Very helpful staff

Deep Kamboj

03:22 13 Oct 20

shan Sidhu

09:26 26 Aug 20

Very Customer Friendly. Staff Rachel is very helpful.

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